Modern Business Communications Without the Complexity
Cloud phone systems help businesses communicate professionally from anywhere while reducing reliance on traditional phone infrastructure.
Neotech Business Cloud Phone
- Business phone extension
- Call history
- Desktop softphone
- Call transfer
- Mobile app
- Call forwarding
- HD voice calling
- Call hold & waiting
- Caller ID
- Auto Attendant (Virtual Receptionist)
- Business hours routing
- Hunt Groups
- Music on hold
- Ring Groups
- Voicemail
- Voicemail to email
- Online management portal
- Number porting assistance
- User management
- NZ-based support
- Basic call reporting
- Call Recording
- Whisper Coaching (optional)
- Advanced Call Reporting
- Barge-in / Call Assist (optional)
- Call Analytics Dashboard
- Supervisor Monitoring
- AI Call Transcription
- Conversation Insights
- Call Summary Generation
- Searchable Call History
- Customer Sentiment Analysis
- Keyword Tracking
- CRM integration capability
- Advanced user permissions
- Microsoft Teams integration option
- Priority support
| Feature | Price |
|---|---|
| Business DDI Number | $3/month |
| Microsoft Teams Phone Number | $8/month |
| Microsoft Teams DDI Only (11+ users) | $3/month |
| Additional Cloud Phone User | Contact Us |
| International Calling | Quote Available |
| 0800 Business Number | Quote Available |
| Destination | Rate |
|---|---|
| 🇳🇿 NZ Fixed | $0.04/min |
| 🇳🇿 NZ Mobile | $0.12/min |
| 🇦🇺 Australia Fixed | $0.04/min |
| 🇦🇺 Australia Mobile | $0.14/min |
Scalable
Built to grow with your business.
Secure
Enterprise-grade security.
NZ-Based Support
Local team, local knowledge.
Minimum 12 Months Contract
Early termination fee applicable. Please refer to our T&Cs.
Pay as you go
Only pay for what you use.
Business Cloud Phone
Give your team a professional business phone system without the cost and complexity of an on-premise PBX. Neotech Business Cloud Phone lets your employees make and receive calls from the office, home, or on the go using desk phones, laptops, or mobile devices.
Whether you're a startup or an established business, our cloud-based phone solution scales with your business.
Business Productivity
- CRM integration capability
- Microsoft Teams integration option
- Advanced user permissions
- Priority support
Add-on Services
| Feature | Price |
|---|---|
| Business DDI Number | $3/month |
| Microsoft Teams Phone Number | $8/month |
| Microsoft Teams DDI Only (11+ users) | $3/month |
| Additional Cloud Phone User | Contact Us |
| International Calling | Quote Available |
| 0800 Business Number | Quote Available |
Calling Rates (Both Plans Pay as you go)
| Destination | Rate |
|---|---|
| NZ Fixed | $0.04/min |
| NZ Mobile | $0.12/min |
| Australia Fixed | $0.04/min |
| Australia Mobile | $0.14/min |
Feature Comparison
| Feature | Cloud Phone Lite | Cloud Phone Advance |
|---|---|---|
| Cloud Phone User | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| Desktop App | ✓ | ✓ |
| Auto Attendant | ✓ | ✓ |
| Hunt Groups | ✓ | ✓ |
| Voicemail to Email | ✓ | ✓ |
| Call Reporting | Basic | Advanced |
| Call Recording | — | ✓ |
| Call Transcription | — | ✓ |
| AI Call Summary | — | ✓ |
| Sentiment Analysis | — | ✓ |
| Keyword Search | — | ✓ |
| CRM Integration | — | ✓ |
| Priority Support | — | ✓ |
Cloud Phone Features
Auto Attendants
Create a professional first impression by directing callers to the appropriate department or team.
Call Queues
Manage incoming calls efficiently during busy periods and reduce missed opportunities.
Hunt Groups
Distribute calls across multiple users to help ensure customers reach an available team member.
Voicemail to Email
Receive voicemail messages directly in your inbox for quick and convenient access.
Call Recording
Record calls for quality assurance, training and compliance purposes.
Mobile Applications
Stay connected using mobile and desktop applications.
Reporting & Analytics
Gain visibility into call activity and communication trends.
Business Hours Routing
Automatically route calls based on operating hours.
Number Porting
Keep the numbers your customers already know while moving to a modern cloud-based platform.
Devices & Softphones
Choose from desk phones, cordless handsets, softphones and mobile applications to suit the way your team works.
Integrations
Connect your communication platform with selected business applications to improve efficiency and productivity.
Business Continuity
Enable staff to remain connected during disruptions through flexible cloud-based communications.
Frequently Asked Questions
Yes, you can keep your existing phone number when switching services.
Desk phones are not always required for modern business communication systems.
Yes, staff can work remotely using modern communication and cloud-based systems.
Live sessions and online resources are available for support.
Setup time depends on the size and requirements of your business.